white paper and report

white paper: integrated MSP.

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making the case for an integrated approach. Advantages: • Quality of talent. A total talent operation taps into the best available talent, whether a contingent worker, contractor or an employee. • Business agility. Accessing all talent types enables faster response to changing market needs and business goals. • Efficient processes. An integrated talent operation enables you to draw from all talent types to meet your demand, helping to reduce cycle times and control costs. • A superior stakeholder experience. A high-touch delivery model provides the best possible experience for the client, hiring managers, talent and suppliers. 6 In making the case for an integrated approach, it's important to understand the link between talent and growth, as well as the advantages that smaller organizations have when putting a strategy into place. When it comes to critical talent, scarcity is an issue. An inability to secure the right people with the right skills, quickly and reliably, can lead to delayed initiatives and missed opportunities. Often overlooked in this discussion is that companies typically engage talent in a very distributed manner. In some cases, a hiring manager will always address a talent gap by setting out to hire a new employee. In other cases, he or she may always engage a contractor or staffing agency and fill the need with flexible workers. Unfortunately, this usually leaves a tremendous gap in the ability to secure talent. As one Randstad Sourceright client put it, "With business-as-usual approaches to employees, contractors and contingents, we were stuck in second gear all the time and didn't know it." This is because the hiring manager or talent acquisition leader reduced the field to a very limited set of available talent. If the hiring manager made a request to a particular staffing supplier, and there was a person with the right skill outside of the view of a particular supplier, that person would be missed. By putting every source of available talent under one total talent umbrella, an organization can address needs from a candidate pool that includes all available workers. This means faster hires, greater access to higher quality of talent, and improved visibility and cost control. the case for an integrated MSP solution. A single process for all talent types: • contingent workforce suppliers • temps, contractors and freelancers • permanent employees

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