5
evolving your contingent talent strategy
from tactical services to talent optimization.
total workforce soluton
MSP 4.0
objectives of
implementation
• optimized resourcing
• access to talent
• extreme business agilit
process scope measures of success technology leveraged
• holistic talent utilization
• direct sourcing/internal
mobility
• total workforce visibility
and management
• just-in-time access to
talent
• maximized labor cost
efficiency
• highest talent
engagement/satisfaction
• integration of VMS,
FMS, advanced
business and market
intelligence platforms,
talent pooling and
candidate relationship
management, digital
capability platform (DCP)
The evolution of the integrated MSP creates a hybrid of
these two models to deliver total talent management
expertise and achieve a strategic human capital
advantage via an end-to-end managed services offering.
Through this approach, organizations realize significant
cost savings as a consistent rate structure is applied
across the board. These integrated MSP models also
yield improvements in efficiency and transparency as
the supply chain begins to work under a standardized
process. Talent analytics and other technologies
provide the business intelligence needed to support an
integrated approach. Finally, it's important to note that
both multi-vendor and master-vendor MSP models often
include sophisticated vendor management systems
(VMS) as a linchpin of their services to ensure visibility
and reinforce a consistent process.
These improvements have fueled the evolution of the
MSP model to deliver more strategic management of
the flexible workforce. They have also set the stage for
many companies to evolve to an integrated or total
talent strategy. While larger companies are putting this
approach into play through best practices in traditional
MSPs, other organizations are positioned to implement
a completely packaged integrated talent model,
with an on-site team that serves to bring all aspects
of fulfillment together in a single, dedicated talent
delivery function. This holistic model helps deliver a
superior experience for hiring managers, candidates
and suppliers, and is ideal for mid-sized organizations
or those with central locations that can be served by a
single on-site partner team.
inside the integrated MSP.
An integrated strategy expands the scope of the
traditional MSP to include permanent hiring, as well
as management of the workforce supply chain. Taking
the concept further, the high-touch approach brings
the strategy to a new level, providing dedicated on-site
resources to act as the complete fulfillment function
for client talent needs.
offshoring
SOW
direct sourcing/
talent pooling
1 2 3 4 5
decentralized
preferred
suppliers
master
vendor
managed
service
provider
enterprise
total workforce
solution
implement e-tool
high
projects
low
maturity stages
level of
value add
