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© Randstad Sourceright. 2018 human forward. With a workforce of more than 100,000, the company's talent strategy focused on four areas of improvement for its contingent talent program: talent, risk, visibility and costs. Talent leaders felt that by having a consistent process for acquiring flexible workers, all four of these areas could be addressed in a holistic way. Having already engaged in separate outsourced solutions in Europe and North America, an opportunity to consolidate the disparate approaches into a global approach made the most sense for the company's ambitious contingent workforce strategy. In 2009, the company partnered with Randstad Sourceright to launch an MSP for professional-level talent in the Netherlands. Within six years, the program expanded to include Belgium and Germany, and now covers professionals, freelancers, payrolled, white-collar and partly blue-collar workers, and some statement of work (SOW) contractors. In 2015, the relationship led to a global solution encompassing various flexible talent across all of the company's operating regions in 40 countries around the world. the solution • Randstad Sourceright designed the program to roll out the MSP in stages, beginning with expansion in Europe. At the same time, Randstad Sourceright implemented MSP services in North America (U.S. and Canada). In all, the global program will eventually cover 40 countries, including seven in Latin America and 14 in Asia Pacific. • In addition to partnering with Randstad Sourceright on the MSP program, the client has also appointed Randstad local operating companies as its master/prime vendors for general staffing in the countries covered by the contract. This arrangement ensures that the client receives the highest efficiencies and cost effectiveness only possible from working with one global talent entity. • With differing local needs among 40 countries, the global MSP uses several different models to handle the company's contingent talent demand. These include: an end-to-end, procure-to-pay, procure to pro-forma variety, and a master vendor process. This provides the flexibility each market needs to meet talent demands. • A global governance structure has been set up to ensure full contingent workforce visibility and compliance at all levels. This framework also provides regional and in-country oversight for a comprehensive view. • A road map towards innovation includes Randstad Sourceright taking a greater role in the engagement, selection and management of SOW workers. Additionally, the partners will consider recruitment process outsourcing (RPO) solutions in the future. a diversified technology leader optimizes contingent talent performance with a global approach.

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