MIT Sloan Management Review: orchestrating workforce ecosystems.

June 3, 2022 Mike Smith

The definition of “workforce” has changed considerably in the past several years as staffing has grown more complex. Leaders once focused on managing on-site employees in traditional full-time roles. Today, they are facing a challenge to simultaneously integrate remote workers, independent contractors, contingent labor, third-party suppliers and strategic partners. 

The 2022 Future of the Workforce Global Executive Study and Research Project found that only 30% of managers feel that their organization is prepared for this reality. Lack of workforce ecosystem structure and integration of worker types can lead to a fragmented organizational culture. 

Michael Smith, CEO of Randstad Sourceright, who was interviewed for the study suggests that companies view internal and external talent from a unified perspective. “Our customers don’t perceive the contingent workforce to be hired help,” he says. “they perceive them to be a reflection of our brand.” 

Orchestrating workforce ecosystems requires collaborative cross-functional management of interconnected groups. It’s a total talent approach to getting the work done in ways that align with company goals and values. You can learn more in MIT Sloan Management Review. Then explore other Talent Trends from Randstad Sourceright. 

About the Author

Mike Smith

With a 16-year career at Randstad, Mike Smith brings a wealth of experience in the talent acquisition industry to his role as Randstad Sourceright global CEO. Smith joined Randstad in January 2005 as a graduate recruitment executive and has since held various operational and leadership roles for Randstad including managing Randstad’s business operations in Australia, managing director for Southeast Asia, CEO of Randstad UK and managing director of Randstad Sourceright in Europe, the Middle East and Africa. An active driver of Randstad’s “tech and touch” strategy, in his role as CEO, Smith continues to elevate Randstad Sourceright's customer value propositions, seek out ongoing areas for differentiation and embed change through investment in business transformation technology.

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