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"As our workforce challenges grow increasingly complex, it's important to partner with a talent advisor who can optimize resourcing across both contingent and permanent roles. Randstad Sourceright is providing both capacity and expertise to ensure we acquire the highest caliber of candidates in the most strategic and efficient way." client's head of recruitment In August 2012, a multinational professional services firm needed a talent acquisition model that would manage a large volume of applications efficiently without compromising candidate experience, and create greater scalability to deal with changes in demand. This industry leader faced numerous challenges that complicated the hiring and retention of highly qualified talent, including a competitive labor market, the need to accommodate peak hiring seasons and a desire to improve its candidate satisfaction rate. After partnering with Randstad Sourceright for a blended managed services program (MSP) and recruitment process outsourcing (RPO) solution that includes support from specialized Randstad recruitment centers, this professional services leader is optimizing talent acquisition and enhancing the candidate experience. the success Sourcing that was often completed through external search firms was moved in-house and is now supported by Randstad Sourceright, cutting fees paid to outside agencies. Direct delivery of contingent talent has increased from 10% to 92% in an 18-month period on the MSP service. Agency use for RPO has decreased from 23% to 10% in a similar 18-month period. Recruitment centers in London and Budapest have added the flexibility needed to drastically decrease the average time to offer, consistently beating the targets for MSP and RPO, and reducing time to hire nearly 33% in an 18-month period. With standardized processes in place, a consistent hiring experience supports talent satisfaction levels; 85% of MSP candidates scored a 4 or 5 (out of 5) for overall satisfaction. condensed time to offer reduced agency fees © Randstad Sourceright. 2018 human forward. enhanced candidate experience multinational professional services leader boosts candidate satisfaction with blended talent solution.

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