When organizations decide to implement a recruitment process outsourcing (RPO) program,
they are taking the first step toward an expedient and cost-effective approach to solving the
growing issue of talent scarcity. As the RPO provider acts as an extension of the company's own
recruiting team, the program can address issues that were pre-existing in the recruiting process,
as well as challenges with the technology currently in use. Since RPO can be so transformative,
it requires a level of constant communication and change management, supported by a team of
internal resources who are eager to work closely with the RPO provider before, during and after
implementation to ensure program success.
Although the RPO provider will drive the implementation, selecting the right representatives who
understand the business and provide insights on how it adapts to change will be instrumental
in keeping the project on track. Once the team is identified, it is crucial to outline individual
responsibilities from the beginning to ensure each person knows the tasks they are responsible
for. Just as important is that everyone understands the time commitment involved, so they can
ensure they have the bandwidth to deliver as required.
2
transforming
through RPO.
