the
solution.
Randstad Sourceright designed an innovative, talent
acquisition model, delivered through end-to-end RPO
that provides customized services and a powerful HR
technology infrastructure to meet each of the sites'
distinct requirements. This solution hinges on a critical
factor: expertise in global and regional talent acquisition
methodologies and legislation.
The RPO model leverages on-site, local recruiters and
shared services through Randstad's off-site recruitment
centers, where teams of sourcing and recruiting
specialists use their in-depth knowledge to identify
quality candidates and support various steps in the
recruitment process. Flexible to suit changing business
imperatives, these recruitment centers help speed time
to fill, while enhancing the candidate and hiring
manager experiences.
In Poland, local sourcing specialists – both onsite and
at a nearby recruitment center – focus on the strategic
sourcing and selection of passive candidates. Supporting
employer branding strategy to better attract local
talent, sourcers at the recruitment center also conduct
employee value proposition (EVP) research during the
screening process.
With an eye on local labor regulations, the Singapore
program relies on dedicated sourcers in the Kuala
Lumpur recruitment center to provide recruiters with
long- and short-lists of candidates for both blue- and
white-collar positions. Integrating people, processes
and technology, a new applicant tracking system (ATS)
was also implemented for the client. In this engagement,
Randstad Sourceright is also responsible for internship
recruitment and supports employer branding initiatives
to help build the employer's talent pipeline.
In the U.S., Candidate Connect, a virtual team of
trained recruiting coordinators, provide scheduling and
administrative support, resulting in a highly efficient
and scalable model.
A robust technological infrastructure, including
Randstad Sourceright's TalentRadar technology, provides
valuable performance and recruitment analytics that
include insights on requisition management, time to fill,
cost per hire, hiring manager satisfaction and new
hire satisfaction. Developing a strategic sourcing
initiative, Randstad Sourceright also helps the company
reach a wider pool of talent to meet its diversity and
inclusion goals.
While the U.S. program has predominantly used sourcing
specialists based in this region, the RPO model is
expanding to include additional sourcing specialists from
the Kuala Lumpur recruitment center. This approach
will not only deliver sourcing expertise for hard-to-fill
positions, but will also provide around-the-clock support
for recruiters who receive a continuous flow of new leads
every morning.
After just one year, the new processes and technologies
have yielded significant improvements in recruitment
outcomes, enabling this aerospace manufacturer to
meet demand for its products. Time to fill has decreased,
candidates and hiring managers report high satisfaction
rates, and new hire retention for the U.S. (measured
at 90 days) is now at 100%. In Poland, the program is
exceeding all KPI targets, and in Singapore, Randstad
Sourceright has filled 100% of all requisitions without the
use of third-party agencies.
© Randstad Sourceright. 2018
human forward.
a global RPO model leads
to outstanding hiring results
and user satisfaction.
