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Randstad Sourceright Talent Intelligence Outlook Q4 2016

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HUMAN INTELLIGENCE ADVANTAGE Hi ROBOTICS Ro TALENT INNOVATION TiN RESOURCING STRATEGIES Rs APPLICANT TRACKING SYSTEM AtS CUSTOMER RELATIONSHIP MANAGEMENT INTEGRATED TALENT SOLUTION ItS WORKFORCE MANAGEMENT Wm BLENDED WORKFORCE SOLUTION BwS TALENT CONSULTANCY Tc SOURCING S PREDICTIVE ANALYTICS Pa EMPLOYER VALUE PROPOSITION EvP EMPLOYER BRANDING Eb TALENT ENGAGEMENT Te CANDIDATE EXPERIENCE Ce AUTOMATION Au TECHNOLOGY TOOLKIT Tt CAREER TRANSITION SERVICES CtS FREELANCER MANAGEMENT SYSTEM FmS SUPPLIER MANAGEMENT Sm HUMAN CAPITAL Hc Q4 2016 TALENT INTELLIGENCE OUTLOOK | BUSINESS CONFIDENCE & HIRING Back to Table of Contents 7 Past 12-month hiring practices Next 12-month hiring practices 27% 34% 32% 41% 28% 30% 39% 42% 14% 25% 8% 5% 15% 26% 23% 24% Increased usage of automation/robotics in our business Hired extensively to keep up with growth and stay ahead of competition Hired extensively to address anticipated growth Hired for a few strategic positions Hired only to replace exiting employees Shifted permanent positions to temporary or freelance positions Downsized select positions due to business strategy Downsized overall due to challenging business climate A positive outlook is leading to a forecast of more hiring. In the past 12 months, organizations have focused on acquiring talent to maintain growth, keep up with competition and ensure they have the resources to support future activities. Our research shows a continuation of recent trends in two notable areas: the use of contingent talent and automation. One-quarter of respondents said they have shifted some permanent roles to flexible positions. At the same time, they have also increased the use of automation and robotics. Looking ahead, however, the outlook changes. There is strong agreement that hiring will be spurred on by growth and the need to fill strategic roles. However, fewer respondents anticipate investing in automation and robotics, suggesting that they foresee stronger growth and are confident to hire. Three takeaways 1. Growing business confidence may lead to a notable increase in hiring over the next year. 2. A slowdown in converting employees to contingent positions further enforces a positive outlook globally. 3. Overall, human capital leaders should consider all types of talent to keep pace with the demands of their businesses today and in the near future.

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