the
situation
As part of this change initiative, the financial services
leader needed a dedicated talent acquisition partner to
take on the challenges experienced by its internal team.
These included recruiting high-demand talent for call
center, IT and financial service roles.
The new RPO partnership would require a solutions
provider that could quickly assess immediate challenges,
address potential technology needs and forge
relationships with stakeholders that were being asked
to change the way they secured talent. Key challenges
included a need to address long time-to-fill rates,
establish a metrics and reporting structure, leverage
recruiting technology innovations and build awareness
and value for the company's employer brand.
the situation
In 2016, Randstad Sourceright began implementing its
RPO solution. Highlights include:
• end-to-end services: The solution covers the
recruiting process, from requisition entry through
offer letters. This includes sourcing, screening,
candidate presentation, interview scheduling and
offer process and reporting.
• internal education: Randstad Sourceright developed
a clear communications plan focused on engaging all
client stakeholders, including leadership and hiring
managers, to help them embrace the new talent
acquisition process.
• robust recruitment marketing: Randstad Sourceright
leveraged its advanced recruitment marketing
technology to provide a comprehensive single-view
environment for recruitment outreach across digital
platforms.
• thorough ATS training: Flexibility in working with
all applicant tracking system (ATS) technologies is
essential for a successful RPO. Thorough training
provided to the client ensured all users were quickly
familiarized with the client's specific system.
• extensive metrics reporting: Randstad Sourceright
worked with the client to establish a formalized metrics
and reporting strategy. This serves as a foundation for
building a consistent base of data to ensure continuous
improvements.
• powerful analytics platform: Randstad Sourceright's
TalentRadar analytics platform provides client team
members with detailed, predictive analytics. This
includes an immediate view into relevant data, status,
alert reporting and predictive indicators that influence all
recruiting efforts.
• innovative video interviewing: Utilization of video
interviewing technology helps streamline scheduling and
interviewing. This enables a faster, more consistent
recruiting process.
• enhanced employer brand: A focused employer brand
assessment and strategy has helped the client improve
visibility and attractiveness to targeted talent groups.
© Randstad Sourceright. 2018
human forward.
high-performance
RPO implementation
delivers critical talent
for a financial services leader.
