Randstad Sourceright is a global talent solutions leader, driving the talent acquisition and human capital
management strategies of some of the world's most successful employers. We help these companies discover
and develop their 'Human Intelligence Advantage' by quantifying the true impact of their talent strategies.
Our subject matter experts and thought leaders around the globe continuously build and evolve our approach
and solutions across recruitment process outsourcing (RPO), managed services programs (MSP) and integrated
talent solutions.
Read more at randstadsourceright.com
As the service provider becomes more involved in SOW
management, it will also require leaders to work more
closely with the MSP to continually deliver greater
value to their stakeholders and internal customers.
Leaders should be prepared to address the following
aspects of talent management strategy:
• Change management (if you are a CPO, you
understand suppliers, and that's who will be
influenced most strongly by the changes)
• Targeting talent acquisition for overall value, rather
than best price
• Fostering greater alignment between the leadership
function and others within the organization
• Utilizing VMS data, and that of the MSP's analytics
tools, to drive decisions
In the final article of this series, you'll find out more
about how MSP management of the SOW strategy can
impact the enterprise, as well as the steps to building a
business case and facilitate a smooth implementation
by steering clear of potential roadblocks.
Meanwhile, you can read some of our customer
stories to learn how Randstad Sourceright has helped
companies like yours improve their talent acquisition
and management results.
• Ensuring the VMS solution is set up to streamline
processes for suppliers, as well as clients
• Remaining sensitive to existing relationships
between suppliers and stakeholders in the client
organization
Most importantly, MSPs and suppliers should recognize
that total talent management will become a business
imperative for any company utilizing a mix of
internal staff and contingent workers. By working
collaboratively to ensure programs add value for
clients, suppliers will be able to attain growth in
the volume of quality engagements and, ultimately,
reduce their cost of doing business.
the influence of total talent management
on the CPO role
As an organization heads toward a holistic talent
model, the CPO role will grow as it evolves into a
procurer of talent rather than outsourced labor.
The CPO will need a greater handle on the drivers
of talent acquisition and management, in addition to
the expected knowledge of spending mechanics and
strategy.
An MSP's success lies not only on the shoulders of
the service provider, but also on internal leadership.
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