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statement of work (SOW)

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In the first article of this series, we explored the growth in SOW procurement and why it makes sense to incorporate it into a Managed Services Program (MSP). In this installment, we take a deeper look at the SOW strategic imperative, considering the different engagement models and focusing on the involvement of SOW suppliers in an MSP. statement of work (SOW) talent management: taking the MSP role beyond administration If your MSP currently has no integration with SOW talent acquisition and management in your organization, there's potentially money left on the table. According to Everest Group Research, involving your MSP in the transactional elements of SOW management can net savings of an average 4% to 6% of spend. That's no small sum for companies spending millions of dollars on projects every year. The savings are generated through an MSP's ability to centralize and automate SOW administration activities, such as: • Requisition and approval workflows • Candidate tracking, interview scheduling and worker onboarding • Centralized billing and supplier payments • Offboarding activity • Headcount tracking An MSP with the appropriate technology, specialized expertise and experience in holistic talent management can offer companies a much broader scope of service provision. Such a provider can manage the entire life cycle of multiple SOWs, serving in a more strategic capacity and mitigating much of the risk involved in SOW utilization. generating greater gains Just how extensive is the value that MSP management of SOW can deliver? Consider the benefits of a specialist partner taking ownership of the following procurement and HR management roles: • Rationalization of demand • Sourcing strategy • Identification of providers • RFX management www.randstadsourceright.com

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