the
business needs
A leading global financial services firm sought to
implement an end-to-end managed services program
(MSP) across Asia Pacific starting in Hong Kong,
Singapore and India in phase one. The organization
required a reliable service provider with an extensive
regional footprint who can effectively manage its
non-IT contingent workforce, reduce costs and
implement consistent and standard processes and
policies throughout the region – one of its fastest
growing markets around the world.
The Fortune 500 firm entered into an exclusive contract
with Randstad Sourceright because of our expertise
in contingent workforce management, regionally and
globally, and extensive presence in Asia. Moreover, the
client was aware of our success in managing programs
for other global organizations and our leadership
position in the marketplace, which were critical factors
in the employer's selection process.
the
situation
• The
dynamic nature of the financial business requires
hiring the right people with speed and efficiency.
• Efficiency and cost savings were its top requirements
for the program.
• The client lacked clear visibility of its spend and
practices and needed greater direct control on its
contingent workforce procurement and operations in
the region.
• The company required a service provider to
effectively manage the overall MSP program and
establish a good relationship with its existing partners
and vendors.
• Facing high demand for non-IT contingent roles in
the region, it needed to develop an effective strategy
for sourcing contingent workers.
• The client operates facilities throughout Asia and has
a large presence in Singapore.
• The organization's previous internal processes did not
measure metrics and could not take appropriate
corrective actions.
© Randstad Sourceright. 2018
human forward.
successful delivery of cost savings
and process efficiency
leads to rapid MSP program expansion
across Asia Pacific.