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In today's evolving business landscape, marked by the transformative impact of AI, digitization, and
automation, organizations are grappling with a dual challenge: the scarcity of talent and evolving
employee expectations. The twin challenges are fundamentally shifting how they approach talent
management, with a renewed focus on talent acquisition, development, and agility.
Amid this flux, internal talent mobility has emerged as a critical enabler for organizations to adopt
a comprehensive view of talent development. It facilitates agile restructuring and scalability during
key business cycles. It empowers employees to upskill, creating a workforce that excels in
engagement and productivity. It helps mold a workplace that thrives on agility, fosters collaboration,
nurtures creativity, and embraces diversity and innovation.
A recent Everest Group study found that 86% of Pinnacle Enterprises™ benefited from increased
use of human resources through an optimized internal mobility program.
1,2
These best-in-class
enterprises, with more mature and well-designed talent acquisition programs (including internal
talent mobility), realized significant strategic impact beyond cost and operational metrics. This
superior impact underscores the strategic significance of internal talent mobility, redefining the role
of internal talent teams and HR.
To navigate this evolving landscape, the organizational leadership needs to cut through the noise
and mindfully select an appropriate path for the organization. While technology platforms and
human-enabled models for internal mobility remain crucial, they should be complemented by high-
touch career guidance. Together, they can drive adoption and effect broader cultural shift. When
combined with a compelling organizational vision, they pave the way for a sustainable future that is
defined by skills rather than jobs.
This viewpoint outlines the value proposition of internal talent mobility and a blueprint for
organizations to realize the full potential of their internal mobility programs. It covers:
⚫ Key talent challenges that different stakeholders face
⚫ The foundational elements and benefits of internal talent mobility
⚫ Ways to maximize return through an integrated approach
⚫ A step-by-step roadmap to implement an effective internal mobility program
The report will help organizations to understand the increasing importance of internal talent
mobility, how it can help achieve long-term business objectives, and ways to effectively drive talent
and skills mobility through a holistic approach.
Introduction
1 Everest Group Talent Acquisition Pinnacle Model
®
Assessment 2023
2 Everest Group's Pinnacle Model
®
assessment identifies enterprises that are achieving superior business outcomes because of
their advanced talent acquisition program capabilities
