MSP 4.0: FROM CONTINGENT WORKFORCE MANAGEMENT TO CONTINGENT TALENT EMPOWERMENT
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l Leveraging a more comprehensive business case for the MSP model by measuring
its impact through more holistic parameters
l Developing a partnership - oriented approach with MSPs, especially in terms
of sharing more information, involving them in decision making, and giving them
the opportunity to provide more value - added/strategic services
Role of government
The government will have an important role in the future of MSP, including:
l Creating/updating regulations and standards related to the role of technology/AI
l Creating/updating data privacy regulations
l Evolving DE&I policies
l Continuing to invest in skilling and talent building: integrating design thinking into
curriculum, domain - specific courses
l Developing a blockchain - enabled national worker/skills database to capture a full
overview of the talent market
If all constituents of the market work together, they can help fulfill the promise of MSP 4.0 and solve
organizations' talent and talent acquisition - related challenges of the future.
