Not fixing it costs even more. Let's take Virgin Media
1
as an example:
What's the ROI of a great candidate experience?
It's keeping your customers.
Poor candidate experience costs
more than you may think.
ARE YOU AT RISK OF LOSING CUSTOMERS BECAUSE OF POOR CANDIDATE EXPERIENCE?
$5m
USD
*
7.5k 135k
is the money lost in
that year alone due
to negative
candidate experience.
*4m GBP
... customers
were lost as a result
of direct candidate
rejection or poor
candidate experience.
... is the number of
people who applied
for a job
at Virgin Media
in 2014.
When your candidates
are your consumers,
candidate care is more
than a 'nice to have'.
It's a business
imperative.
4
