SHRM: diversity & inclusion efforts are a work in progress.

May 15, 2018 Audra Jenkins

SHRM reports on Uber’s second annual diversity report, in which the company’s leadership states they “still have a lot of work to do.” Plans to improve diversity representation at Uber include new leadership programs for women and underrepresented groups, as well as enhanced recruiting and hiring strategies.

Uber is "making positive strides" to be more diverse and inclusive, observes Audra Jenkins, SHRM-SCP, chief diversity and inclusion officer at Randstad North America. "Every company struggles with the right balance of diversity," she says. "They're going to have to look deep and long and hard on what their recruiting goals are.”

In the article, Jenkins provides suggestions for employers, such as Uber, that are considering ways to improve their diversity and inclusion strategies — from determining what roadblocks are preventing women from taking leadership positions to assigning mentors to help groom new hires for higher-level roles. She also recommends improving diversity among the hiring team and adding retention efforts to keep diverse talent with the company. Meanwhile, Jenkins praises Uber's use of structured interview questions and encourages values-based interviewing to further mitigate bias.

Read Audra’s comments in SHRM’s article, then check out additional thought leadership on diversity and inclusion strategies to learn how your company can benefit.

About the Author

Audra Jenkins

As chief diversity and inclusion officer, Jenkins spearheads initiatives both within and outside of our organization. She not only advances diversity and inclusion among internal employees, she also partners with customers as they work to achieve their own diversity goals. Jenkins firmly believes that diversity and inclusion must be woven into every aspect of the talent life cycle to attract quality candidates, enhance employee engagement and drive performance. She brings more than 20 years of human resources, diversity and compliance experience, along with a passion for advocating on behalf of underserved populations. She is the executive sponsor for Randstad’s Hire Hope program, which provides career readiness training and job placement services to at-risk women, including survivors of exploitation and trafficking.

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