MSP case study: global life sciences leader raises user satisfaction by 37 points.

October 22, 2019

Company achieves savings of more than $750,000 as a result of rate card optimization

Randstad Sourceright MSP 3.0 case study life sciences rate card optimization

A global life sciences giant sought to add rigor to contingent workforce management across key markets in Germany, France, Switzerland and the U.S. Implementing a managed services program (MSP) with Randstad Sourceright, the organization brought global governance to operations that formerly managed flexible talent individually. The program now earns high marks from hiring managers, as they realize the value delivered, including high quality contingent talent, reductions in time to fill and significant cost savings.

the goals and challenges

A decentralized approach to contingent workforce management led to disparate practices. This resulted in inconsistent outcomes and delays in contingent talent delivery. Operations in each market set their own policies around procurement, supplier management and governance according to their needs.

the solution

By implementing consistent policies and practices across all four markets, the MSP has gained the trust and respect of many individuals involved in managing local contingent workforces. The program consistently evolves to deliver next-gen innovations, such as talent analytics and market intelligence, talent pooling, and video interviewing to enhance the quality of candidates and speed talent delivery.

key results

The pharmaceutical giant now has global consistency in its contingent workforce management practices. Key achievements include savings of more than $750,000 as a result of rate card optimization, as well as improved user satisfaction. In the past two years, the program's net promoter score has increased by 37 points, reflecting increased confidence among hiring managers.

> download the PDF

want to learn more about advanced contingent workforce solutions? contact us.

Previous Article
MSP case study: gain visibility and control with SOW management.
MSP case study: gain visibility and control with SOW management.

How can you centralize SOW services procurement across disparate locations to improve control? Read this ma...

Next Article
RPO case study: Olymel creates a more consistent and effective recruiting process.
RPO case study: Olymel creates a more consistent and effective recruiting process.

How does this Canadian meat packing food processing company fills more than 140 roles per month? Learn more...

×

enter your details read the case study

First Name
Last Name
Company Name
Job Title
Country
By signing up, you agree to be contacted by Randstad Sourceright. We’ll keep in touch with you to share thought leadership content about HR services. We promise to keep your data safe and secure and will never sell your data to a third party. You can find out about your rights, how we use your information, and how to opt-out in our privacy policy.
Thank you!
Error - something went wrong!